Sports / Casino
This policy explains what data mpjiliwin collects when you open an account, how we use it, and what choices you have. Availability of our platform depends on local law and is accessible only in eligible regions.
When you create an account, we collect the details you submit — your name, contact information, and the payment method you choose to use. Where you use InstaPay or PESONet to move funds, we record the transaction reference and amount as part of your account wallet history. We also collect device and session data: the type of device you use, your browser environment, and how you navigate the platform. This helps us keep your account accessible and functioning correctly on mobile. We do not sell your personal data to third parties. Data is used to operate your account, process your wallet transactions, verify your identity where required by applicable law, and respond to support requests. Cookies and similar tools are used to maintain your session state and remember your login. You can manage cookie preferences through your browser settings at any time. Retention periods depend on applicable legal and regulatory requirements in the region where access is permitted. We keep your data only for as long as it is needed for those purposes.
This policy applies to all interactions with mpjiliwin — whether you access it on a phone browser, through the mobile app, or on a desktop. It covers your account registration data, wallet activity including transactions via InstaPay and PESONet, and the support conversations you initiate. It does not cover third-party services you may reach from our platform, such as external payment processors or linked social login providers — those services operate under their own privacy terms. The scope is limited to data we directly collect and control.
All data collected when you register, log in or update your account profile falls within this policy. This includes your email, contact number and any verification documents submitted through the account settings page.
Records of deposits and withdrawals processed through InstaPay, PESONet, GCash or other supported rails are covered. These records are visible in your account wallet history after login.
Session data, page-visit records and device information collected while you browse the platform are included. We use this data to maintain account security and improve how the platform functions for you.
External payment providers, linked e-wallet apps and any service you access by leaving our platform are not governed by this policy. Their own terms apply once you leave the mpjiliwin environment.
You have practical choices over the data we hold about you. The most direct route is your account dashboard — after login, you can review the personal details on file, check your wallet transaction history, and update contact information through the account settings fields. If you find an error in the details we have stored, the correction path starts in account settings; where the correction requires identity verification, the process and the documents needed are shown on screen. For data requests that go beyond what you can action yourself — such as asking what data we hold, requesting a copy of your records, or asking us to delete data where permitted by applicable law — you can submit a written request through our support channel. We aim to acknowledge your request and confirm next steps. Your access to account data is not contingent on making a support request first; the dashboard is the starting point.
Log in and open account settings to see the personal details and wallet history we hold for your account. The current state of your data is shown there directly.
Update your contact information through the account settings fields. Where a change requires identity verification, the required steps and document fields are shown in your account.
For requests beyond account settings — access, portability or deletion where permitted — reach our support channel in writing. Confirm your registered account details so we can locate your record accurately.
If any part of this policy is unclear or you want to understand how a specific piece of your data is used, our support team is the correct contact. See the support section below for the available routes.
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern about how your account data is handled, the routes below are open. For account-specific queries — such as correcting a detail or reviewing a transaction record — your account dashboard is the starting point. For anything that needs a written response from us, use the email or live chat routes.
Open the chat widget from any page after login to raise a privacy question or account data concern. Describe your request clearly and include your registered contact detail so we can locate your record.
Send a written data request or privacy query to our support email address, which is listed in the contact section of your account settings page. Written requests allow us to process data deletions or access queries that require verification.
For reviews, corrections and wallet history, log in and open account settings directly. Most data actions you need — viewing records, updating details, checking transaction history — are available there without a support request.
Data protection at mpjiliwin is built around four practical areas: how we store your account data, how long we keep it, how we handle cookies, and how you request changes. Account data is stored using access controls that limit who within our operations can view your personal details. Cookies are session-based by default and can be adjusted in your browser settings. Retention follows applicable legal requirements in regions where the platform is available — we do not keep data beyond what those requirements or our operational need justify. If you want to understand the specific retention period for a type of data we hold, you can ask through the support routes listed on this page.
Your account details, wallet records and session data are stored with access controls applied. Only the account and operations teams with a direct need to process a request can access your personal record.
We use cookies to maintain your login session and remember your account state between visits. You can manage or clear these through your device browser settings. Disabling cookies may affect how some account features behave.
How long we keep your data depends on the applicable legal and regulatory requirements of the region where access is permitted. After your account is closed, certain records may be kept for the minimum period required by law.
To update, correct or request deletion of your data, start with your account dashboard. For requests that require written confirmation from us — such as a deletion request — use the email contact route in your account settings.
These are the questions we receive most often about how your data is handled on mpjiliwin. If your question is not covered here, the support routes in the section above are the right place to ask.
We collect the information you submit at registration — your name, contact number, email address and the payment method you link. We also record session and device data when you access the platform. Your wallet transaction history, including InstaPay and PESONet records, is stored as part of your account.
Yes. Log in and open account settings to view the personal details and wallet history on file. If you want a full record of the data we hold beyond what is visible in the dashboard, submit a written request through live chat or the support email listed in your account settings.
Open account settings after login and use the edit fields to update your contact information or other details. Where a correction requires identity verification — such as a name change — the required steps and document fields are shown on screen during that process.
We do not sell your personal data. We share data only where it is necessary to process your transactions — for example, with the payment rail you use such as InstaPay or PESONet — or where required by applicable law. Third-party payment providers operate under their own privacy terms.
Retention depends on the legal and regulatory requirements of the region where access is permitted. We keep your data only as long as it is needed for those purposes. After account closure, certain records may be retained for the minimum period required by applicable law.
Start with your account settings dashboard. For a formal deletion request — covering data beyond what you can remove yourself — send a written request to our support email, which is listed in account settings. Include your registered contact detail so we can verify and locate your record accurately.