Sports / Casino
These terms set out what you agree to when you use mpjiliwin, and what we commit to in return. Read through them before you open an account — they cover how your account works, what transactions are governed by, and how to reach us if something needs to change.
By creating and using an mpjiliwin account, you confirm that you have read, understood, and accepted these terms in full. They apply to every interaction with the platform: account registration, wallet activity, deposits via GCash or Maya, withdrawals through InstaPay or PESONet, and any content you access on the site. These terms are governed by applicable local law in the regions where access is permitted. We do not determine eligibility — local law and regulations in your area do. If you access the platform from a region where local law restricts this type of service, these terms do not extend or imply any right to do so. We reserve the right to update these terms when required. Any material change will be posted within your account dashboard, and continued use after that notice constitutes acceptance. If you disagree with any updated term, you may close your account by contacting support before the effective date of the change. Transaction-level terms — including processing flow for InstaPay and PESONet withdrawals — are described in the relevant account section and are incorporated into this policy by reference. Local payment names such as GCash and Maya are service providers, not guarantors of the terms on this platform.
Not every service connected to your account falls under the same set of rules. Understanding what these terms cover — and what sits outside them — helps you know where to look when a question comes up.
Login credentials, session security, and account dashboard actions are fully within scope. We handle account controls — including wallet visibility and transaction history — under these terms. How you manage access is your responsibility under section two.
Deposits and withdrawals processed through GCash, Maya, InstaPay, and PESONet are covered as far as our platform initiates and records them. The payment provider's own terms govern how the funds move on their side of the transfer.
Game content from studios available in the lobby — including table games and slots — is subject to these terms for access purposes. RTP and game rules shown within a title are published by the studio or provider, not by us, and sit outside this policy.
Any external service you link to from mpjiliwin — including e-wallet apps, browser extensions or device software — operates under its own terms. We are not a party to those agreements and cannot be held responsible for how those services perform.
These terms are not just obligations — they also outline what you can do. You have the right to review your transaction records at any time through the account dashboard after login. If your registered details are inaccurate — name, contact number, linked e-wallet — you can request a correction through the support channel. Your account history, including wallet credits and withdrawal requests processed via InstaPay or PESONet, is retained and accessible from your profile. Raising a question about how we applied a term is straightforward: contact support with the specific transaction or account action in question, and we will respond with the relevant policy section and next steps. These rights apply to all eligible account holders in regions where the platform is available under local law.
Your full transaction history is visible in the account dashboard. Check individual entries for deposit source, withdrawal route, date, and status. You do not need to contact support to view standard account records.
If your registered name, phone number, or linked e-wallet is wrong, raise a correction request with support. Provide your account ID and the correct information — the team will verify and update the record.
If a term is unclear or you believe it was applied incorrectly to your account, contact us directly. Reference the specific section or transaction. We will reply with the applicable term and the action taken.
You may request to close your account at any time through support. Any pending wallet balance will be settled through your verified withdrawal route before the account is deactivated.
If a term raises a question or your account action does not match what you expected, these are the contact paths available to you. All policy-related queries are handled by the same team as account support.
Reach us through the chat widget available on the site. Describe the policy section or account action in question and provide your account ID for faster handling.
Send a written query to our support address, available on the Contact page. Include your registered email and the relevant transaction reference or policy clause you are asking about.
Some policy-related actions — reviewing transaction records, checking the current terms version, or seeing your linked payment methods — are available directly from your account dashboard without contacting support.
We manage your account data with care. The account details you provide at registration — name, contact, and verified payment method — are stored for the purpose of running your account and processing transactions. We do not share your personal details with third parties outside what is required to process an InstaPay or PESONet withdrawal. This policy section also covers how we use cookies: session cookies keep you logged in; analytics cookies help us understand which pages are useful. You can manage cookie preferences through your browser settings. If you want to request a copy of the data we hold, or ask us to delete your account data after closure, contact support with your account ID and the specific request. We will respond within the timeline shown on the request acknowledgement.
We keep your account and transaction records for as long as your account is active and for a defined period after closure. The exact retention period follows applicable local law in your region.
Session and analytics cookies are used on the platform. You control non-essential cookies through your browser. Disabling session cookies may affect login and account navigation.
Your login credentials are your responsibility. We do not ask for your password through chat or email. If you suspect your account has been accessed without permission, contact support immediately and we will restrict access.
If you believe a term needs to be reviewed or if you disagree with an update, write to us before the effective date of the change. We will confirm receipt and explain your options, including account closure if you choose not to accept.
These are the questions we hear most often about the terms and what they mean for your account. If your question is not here, reach us through live chat or email.
These terms apply from the moment you complete account registration. By creating an account, you confirm you have read and accepted them. If you do not agree, you should not proceed with registration — or you may close an existing account through support.
Any material update to these terms will appear as a notice in your account dashboard after login. We will not make a change effective without that notice. Continuing to use the platform after the effective date means you accept the updated terms.
Our terms govern how we record and process your deposit request on the platform side. GCash and Maya each have their own terms for how they handle the transfer. Both sets of terms apply to a single transaction — ours for the platform record, theirs for the e-wallet movement.
Yes. Contact support with your account ID and the approximate date you registered. We will provide the version of the terms that was in effect at that time, or confirm if the current version is unchanged from the one you originally accepted.
Closing your account does not cancel obligations that existed before closure — for example, a withdrawal request that was pending, or a disputed transaction. Those are still settled under the terms that applied when the action occurred. After full closure, we retain your records as required by local law.
The account and conduct terms apply across all product areas — sports betting on basketball or boxing markets, casino games, and table game sessions. Where game studios publish their own rules for individual titles, those rules sit alongside and do not replace these terms.